Privacy Policy

Our contact details

What type of information we have

We currently collect and process the following information:

• Personal identifiers including name(s) and title(s), contact details including telephone number(s), venue details, and email address (es).

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have made a direct enquiry to Pyro 2000 via the telephone number or email address(es) listed above regarding the services we offer.
• You have previously made a direct enquiry to Pyro 2000 via the telephone number or email address(es) listed above regarding the services we offer.
• You have previously made a booking with Pyro 2000.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting

graham@pyro2000.co.uk Or kath@pyro2000.co.uk Or 01484 516594

We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to respond to your enquiries, provide pertinent and relevant information about your booking, to contact you in the case of any changes/cancellations to the booking.

We may share this information with relevant third parties including venue(s), events organizer(s), health and safety official(s) with your consent.

How we store your information

Your information is securely stored.

We keep your contact details for 2 years following your event.

We will then dispose of your information by safely deleting all contact information from all Pyro 2000 databases.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at graham@pyro2000.co.uk Or kath@pyro2000.co.uk Or 01484 516594 if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Helpline number: 0303 123 1113

How we use cookies

Our website uses cookies. A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.